Need help or have feedback? We'd love to hear from you! Choose the best way to get in touch below.
Get in Touch
Common Questions
🎮 Game Issues
Before contacting us about game issues, try these steps:
- Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- Clear your browser cache and cookies
- Try a different browser or incognito/private mode
- Check if JavaScript is enabled
📱 Mobile Problems
For mobile-specific issues:
- Make sure you're using a modern mobile browser
- Try rotating your device (portrait/landscape)
- Close other apps to free up memory
- Check your internet connection for multiplayer issues
🏆 Lost Progress
Your game progress is saved locally in your browser. If you lost progress:
- Check if you're using the same browser and device
- Make sure cookies/localStorage isn't being cleared automatically
- Private/incognito browsing doesn't save progress
💭 Want to Share Feedback?
We're always looking to improve MergeMania.fun! When contacting us, it helps to include:
- Device: Phone, tablet, desktop
- Browser: Chrome, Safari, Firefox, etc.
- Issue details: What you expected vs. what happened
- Screenshots: If applicable
Response Time
We typically respond to emails within:
- Bug reports: 24-48 hours
- Feature requests: 3-5 business days
- General inquiries: 2-3 business days